Appointment management
Practical, field-tested tips for independent professionals: organize your day, reduce forgotten appointments, build client loyalty and fill your calendar.
Online appointment booking: why offer it and how to get started
Why your clients prefer to book online, and the 5 steps to get started: services, rules, payment, phone and sharing your link.
Appointment reminder text templates: 13 messages ready to copy
Day-before reminder, confirmation, messages by profession: SMS templates under 160 characters, and the mistakes to avoid.
Cancellation policy: a template and clear rules for self-employed professionals
The 6 elements of a cancellation policy, a notice period guide by profession, the limits set by French consumer law and a ready-to-adapt template.
Deposit (acompte) or arrhes: what should you ask clients for when they book?
The difference between an acompte and arrhes explained simply, the default rule in the French Consumer Code, a decision grid by profession and ready-to-copy terms.
Missed appointments: 9 practical methods to reduce them
Well-timed reminders, a message that encourages responsibility, deposits, waiting lists: the methods that really reduce no-shows, with the studies that prove it.